Florida Technology Magazine 2024 Fall Edition

the best regionally available education and employment opportunities for their skills. Igniting Workforce Potential National and international recognition has been given to these efforts by organizations such as the JFF/Schmidt Foundation’s “Billion Dollar Wage Gain Challenge,” the White House’s “Using Technology to Improve Community” symposium, the Retail Opportunity Network, Unreasonable Futures’ “Future of Work,” the Pearson Digital Advisory Network, the National Science Foundation Learning Data Institute, the US Dept Education Future Finder Challenge, and through statewide adoptions and selections for regional initiatives like the EDA Good Job Challenge. By connecting education, workforce development, and employment opportunities through appropriately designed and used

technology, there is a promising pathway to rebuild economic security and opportunity for all Americans.

Utilizing AI in Workforce Matchmaking to Overcome Barriers for Low-to-No Income Workers A few decades ago, nearly all major decisions that impact our lives – employment, mortgages, credit, government services, healthcare – were made by humans. Today, automated systems rank, filter, and make predictions about people, with digital data gathering and tracking becoming routine. Machine Learning (ML), a subset of AI, involves training computer systems to automatically improve their performance on specific tasks by learning from data and experience, similar to how Netflix and Amazon use ML algorithms to provide personalized recommendations for movies and products. Since 2015, the development of Machine Learning recommendation algorithms has enabled the connecting of people to

About the Author Alice and Mary Hayes , the

mother-daughter team behind this initiative, founded their company Workbay in 2015 after over a decade of delivering occupational training for Fortune 500 companies. Together, they have built training programs for 30 Fortune 500 companies across 45 countries in six languages, impacting millions of frontline workers. Recognizing the need for a system to help job-seekers maintain and promote their credentials, they created this platform to support employment opportunities and economic development. Based in Orlando, Florida, Alice and Mary are dedicated to advancing workforce development and leveraging technology to connect untapped talent with meaningful careers, thereby driving economic growth and community improvement.

10 – Florida Technology Magazine – 2024 Fall Edition

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