The Critical Role of Secure Websites in Government Communication and Public Trust I n today’s digital first world, we The Imperative of Website Security Cybersecurity cannot be By Adrian Esquivel , CEO- TECKpert
have an established expectation to receive and consume information instantly from various social platforms like X, SMS alerts, app notifications, and even the tried- and-true method of emails, with users frequently directed to websites for more detailed content. Yet, while attention is often given to securing critical infrastructure, legacy applications, financial systems, and networks, government public-facing websites are often overlooked and ignored in the spectrum of global cybersecurity. By their basic design, government websites are dynamic platforms for broad communication, citizen engagement, and service delivery. They serve as the primary interface between the public and the government, making them critical conduits for information and interaction. Enhancing Communication and Citizen Engagement To take the conversation further, government websites must also be user-friendly, accessible, and mobile-responsive, ensuring that all citizens can access the information and services they need, regardless of their device or technical proficiency. Given the pace of IT modernization, government websites must also be flexible to updating their core design and
overstated when it comes to protecting our nation’s data
environment. Government websites are often high-level targets for bad actors to unleash sophisticated cyber-attacks to steal sensitive data, cause disruption of public services, and create a loss of public trust. One of the most critical aspects of website security is compliance with the Federal Risk and Authorization Management Program (FedRAMP). FedRAMP is a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. It ensures that government data hosted in the cloud is protected by the highest security standards. Understanding FedRAMP FedRAMP compliance is essential for any cloud service provider working with federal agencies. It involves rigorous security assessments and continuous monitoring to ensure that the cloud services meet stringent federal security requirements. This compliance not only safeguards government data but also provides assurance to the public that their information is secure. That is why Government agencies should
content to enhance the end-user experience. Key features such as online forms, chatbots, and interactive tools can significantly improve the efficiency and effectiveness of government services. Moreover, incorporating feedback mechanisms allows citizens to voice their concerns and suggestions, fostering a more interactive and responsive government. In times of emergencies, whether due to hurricanes or national crises, the importance of secure, uninterrupted communication becomes paramount. Government websites must remain operational and secure to ensure that critical information reaches the public without delay or disruption.
16 – Florida Technology Magazine – 2024 Fall Edition
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